Yes, the booking with WestJet can undergo cancellation, and you may receive a refund when the booking is canceled within 24 hours of the purchase time. Upon canceling a WestJet ticket within 24 hours, you must follow the procedure by which the ticket booking has been made. This is the risk-free period for the airline to make easy and quick cancellations.
What is the cancellation policy for WestJet?
Before going through the flight cancellation process, you must understand the WestJet cancellation policy, which will help you throughout. For help with cancellation, you can read through the guidelines below, which are mandated:
- Reservations are made 7 days before the departure date and can be canceled within 24 hours of the booking without paying any cancellation charges. This can be said of the 24-hour risk-free policy, through which you can access a complete refund from the airline for the flights being turned down.
- Suppose the reservation is confirmed with any higher traveling class available on the WestJet aircraft, such as the premium or business class. In that case, you will not be charged a fee upon canceling it. They have free cancellations available. Additionally, Economy class tickets with Flexible fares shall undergo this policy, and cancellation can occur at least 3 to 4 hours before the flight.
- For reservations that you cancel due to an emergency, such as the traveler’s bad health conditions or a sudden death in the family, you can cancel the booking and seek a complete refund from the airline. Please note that you must provide all the relevant documents for the cancellation, which will prevent the airline from deducting any cancellation fees.
- Suppose there are conditions when the airline has control over the cancellation of flights, yet the flights get canceled. In that case, you are eligible for compensation and a complete refund from the airline—situations such as staffing shortages, technical glitches with the aircraft, etc. The airline can provide you with miles, free food, or complimentary upgrades as compensation.
- However, for flights whose cancellation is not accounted for by the airline or the reasons are uncontrollable, like bad weather, floods, ATC at the airport, etc., you must abide by what the airline decides for the flight. Your premium class booking shall not follow this policy, and you may be accommodated on the next available flight.
Thus, for further help canceling a WestJet flight without penalty, you can communicate with the customer service team or skim through WestJet’s homepage. You can also reach out for further help via call or other contact modes.